Preventative Maintenance Agreementsfor Spitz Opto-Mechanical Systems
Keep your Spitz opto-mechanical planetarium projector and related Spitz-provided equipment performing optimally with a Spitz Preventative Maintenance Agreement (PMA).
With a PMA, a skilled Spitz technician will visit your site each year to evaluate and tune up your equipment. This maintenance visit includes a complete system cleaning, adjustment and alignment of all functions, and repair or replacement of any failing components.
The PMA also includes guaranteed, timely shipping of replacement components when needed, throughout the year.
- One preventative maintenance visit per year, performed by a skilled Spitz technician.
- Repair/replacement of parts in exchange for defective part at no charge.
- Free unlimited priority phone support.
- Additional working days, if required, are available at a discounted daily field labor rate.
To schedule your annual PMA visit, renew your PMA, or inquire about subscribing, please contact Customer Support.
I just wanted to say thank you for getting us in touch with Fred. The problem has been solved and he was just wonderful.
I also wanted to thank you for all the assistance you’ve given me over the past school year. It is my first time dealing with a planetarium and working with Spitz. I have to say that I am impressed and grateful for your patience.
We’re available by phone and email.