Service & Support

Spitz employs a full-time department of experienced customer support, training and field service representatives to install and service SciDome fulldome planetariums and other Spitz systems.

We’re Here To Help

Spitz offers comprehensive phone and email support for Spitz-provided products and software.

Contact Customer Support

Frequently Asked Questions

Browse our Support FAQ and Common Procudures. Don’t see what you’re looking for? Contact Customer Support.

Service Agreements

Planetarium equipment repairs can be extremely costly. So can extended downtimes.

To protect your programs, safeguard your system, and keep your costs predictable, we offer these annual service agreements:

We maintain an extensive inventory of spare parts and assemblies for Spitz systems, so you’ll never be left waiting for out-of-stock items.

Over 200 planetariums worldwide currently take advantage of our coverage programs.

Need Help?

We’re available by phone and email.